Fairhair.ai Status

All Systems Operational

About This Site

Real-time and historical information regarding health of the Fairhair.ai platform

User Interface Operational

API Operational

STREAM for social data Operational

Public Sources Operational

Managed Sources Operational

Open Data Processing for Twitter Operational

Historics Operational

Delivery Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 21, 2019

No incidents reported today.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

Delays on delivery to Push Destinations

Resolved - Total window of disruption 15:30 - 20:30, however certain feeds were less than this.
Apr 19, 09:30 UTC

Investigating - We are observing increased latency on deliveries to Push Destinations for certain sources. We are working to resolve this.
Apr 18, 17:10 UTC

Apr 17, 2019

No incidents reported.

Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

WordPress data missing fields

Resolved - This incident has been resolved.
Apr 12, 12:51 UTC

Monitoring - Between 15:05 and 16:45 delivered WordPress data was missing key fields, including wordpress.post_id. We have now resolved this issue and will redeliver the data with all fields populated.
Mar 14, 16:59 UTC

Apr 11, 2019

Receiving low volume of Reddit data

Resolved - This incident has been resolved.
Apr 11, 13:21 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 11, 12:56 UTC

Investigating - Reddit data throughput volumes dropped at 11:02 UTC. We are working with Reddit to resolve this issue. It is expected that full data fidelity will be recovered. We will provide updates until the incident is resolved.
Apr 11, 11:43 UTC

Apr 10, 2019

No incidents reported.

Apr 9, 2019

Receiving low volume of some social data feeds

Resolved - This incident has been resolved.
Apr 9, 13:32 UTC

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 10:01 UTC

Investigating - We are experiencing low data throughput volumes on the following sources, YouTube, Dailymotion, Reddit, blogs and boards.

Data throughput volumes dropped at 12:40 UTC. We are working with our provider to resolve this issue. It is expected that full data fidelity will be recovered. We will provide updates until the incident is resolved.
Apr 8, 13:14 UTC

Apr 7, 2019

No incidents reported.