All Systems Operational

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Real-time and historical information regarding health of the Fairhair.ai platform

User Interface   ? Operational
API   ? Operational
STREAM for social data Operational
Public Sources   ? Operational
Managed Sources   ? Operational
Open Data Processing for Twitter   ? Operational
Historics   ? Operational
Delivery   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2018

No incidents reported today.

Sep 18, 2018

No incidents reported.

Sep 17, 2018

No incidents reported.

Sep 16, 2018
Receiving low volume of LexisNexis data
Resolved - This incident has been resolved.
Sep 16, 18:25 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 16:23 UTC
Investigating - LexisNexis data throughput volumes dropped at 05:05 UTC. We are working with LexisNexis to resolve this issue. It is expected that full data fidelity will be recovered. We will provides updates until the incident is resolved.
Sep 16, 08:56 UTC
Receiving low volume of Youtube data
Resolved - This incident has been resolved.
Sep 16, 08:54 UTC
Update - We are continuing to monitor for any further issues.
Sep 15, 21:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 21:45 UTC
Investigating - Youtube data throughput volumes dropped at 09:33 UTC. We are working with Youtube to resolve this issue. It is expected that full data fidelity will be recovered. We will provides updates until the incident is resolved.
Sep 15, 10:13 UTC
Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018
Network maintenance
Completed - The scheduled maintenance has been completed.
Sep 11, 15:18 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 09:30 UTC
Scheduled - We will be undergoing network maintenance during this time. No customer impact is expected, but this should be considered an "at risk" window.
Sep 7, 14:04 UTC
Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018
Receiving low volume of Tumblr data
Resolved - This incident has been resolved.
Sep 7, 08:58 UTC
Monitoring - Data ingestion has resumed and we are processing through a backlog
Sep 7, 07:03 UTC
Investigating - Tumblr data throughput dropped at 06:42 UTC. We are working with Tumblr to resolve this issue. It is expected that full data fidelity will be recovered. We will provides updates until the incident is resolved.
Sep 7, 06:53 UTC
Sep 6, 2018
API and data delivery instability
Resolved - This incident has been resolved.
Sep 6, 23:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 6, 16:07 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 6, 15:40 UTC
Investigating - Users may experience intermittent errors or latency issues while attempting to access the DataSift API and consume data. We are investigating the root cause of this.
Sep 6, 14:55 UTC
Sep 5, 2018

No incidents reported.

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